FAQ

What is Vapescribe?

Vapescribe or VS is a subscription service for E-Liquid. We allow you to save money on postage and retail prices.

How can you save me money?

Because we are subscription based and place guaranteed orders on a monthly basis, we can get better prices with suppliers, we then share those better prices with our customers. Also because we bring all the vendors to one place, you don’t have to pay 4 lots of postage.

Why do I have to have a PayPal account?

We wanted to work with PayPal only, as they are the safest and most secure payment gateway of them all, it protects our customers and their data better than any other option. The way in which PayPal subscriptions work means that to use our service you must have an account with PayPal.

Can I change my box whenever I want?

Yes absolutely, you can cancel your current box and subscribe to a different one so long as you do it before the next billing date. Whichever box you are actively subscribed to on the billing date (1st of every month) is the box you will be charged for and that is the box you will receive on the 10th.

Please Note: You will not be able to change or get a refund once you have been billed for a subscription, as soon you are billed that box is locked in as an order and you will receive it on the 10th.

How and when can I cancel my subscription?

You can cancel your subscription at any time before the next billing date, simply login to your account, find the subscription you wish to cancel and hit the cancel button, no annoying popup questions or forms to fill out, quick and easy.

Please Note: You will not be able to get a refund if you cancel after the billing date. As soon you are billed for a subscription that box is locked in as an order and you will receive it on the 10th.